How does stress affect my organisations turnover?

Did you know? – Your amazing workforce are your biggest asset and commodity. Your staff are the nuts and bolts of what drives your business to success! Your biggest showcase isn’t the latest marketing strategy, or a highly visible presence on social media, or a big glitzy advertising campaign. Its your employees. The driving force […]

Work in a call centre? – are staff productive?

Any type of work where customer focus is speaking to people on the telephones to either resolve problems or issues, or to sell people stuff can be an extremely demanding position.   You are on the end of a phone, someone at the other end either may not want to be there or isn’t in […]